Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.madhuramsweetsandchaat.com, herein after referred as "The Site".

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize The Site (for example, by generating analytics about how our customers browse and interact with The Site, and to assess the success of our marketing and advertising campaigns). Additionally, when you make a purchase or attempt to make a purchase through The Site and/or our partner website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, mobile number/s and phone number/s. We refer to this information as "Order Information".

We use the Order Information that we collect generally to fulfil any orders placed through The Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

When we talk about "Personal Information" in this Privacy Policy, we are talking both about "Device Information" and "Order Information".

The personal information so collected is used to market, study, analysis, process and improve the services offered by us and our subsidiaries/associates and also to contact you with updates to The Site or for other marketing and internal business analytical / review purposes. For more information on this Privacy Policy, please read below.

The Site’s web server uses an extended log file format which captures: date and time of visit, referring address (location from which a visitor comes to The Site), type of Internet browser, device location, and visitor’s IP address (Each computer that connects to the Internet is assigned a unique number, an IP address, for identification purposes).

The Site does not mandatorily ask for your personal information. There are pages by which a user can contact us and buy products but sharing personal information is entirely at the discretion of the user and thus at the sole risk of the user/customer.

We may encourage you to register your details with personal information for login account purposes only, as The Site does not ask for or store any financial information of any party and sharing of personal information during registration process is to contact you for updates, new products range and offerings. However, by providing personal information to us when you create or update your account and profile, you are expressly and voluntarily accepting the terms of service of The Site and freely accepting and agreeing to our processing of your personal information in ways set out by this Privacy Policy or as amended from time to time.

The information collected through The Site helps us to identify the type of web site content our customers value most. We use this information to market and improve The Site / app and our services. We also use this information to send you emailers / notifications for various purposes including but not limited to information on new products, best sellers, order processing and to contact you by other means for marketing and other purposes. Our policy is to not give, sell or otherwise distribute the information collected through The Site to third parties outside of The Company and its subsidiaries/associates, unless required by the laws of the Government of India.

By availing of the goods and services from The Site, you understand that there is some risk involved during transmitting to other vendor/bank websites for making necessary payment and all risk attached thereon to the transaction is understood and acknowledged by you. Further, since each third party vis-à-vis banks, vendor website, have their own privacy statements that can be viewed by clicking on the corresponding links within each of the respective website. Online merchants, payment gateways and others who participate in our services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites and breach of any ‘sensitive’ information causing any loss, damage to you (direct or indirect) is solely at your risk and The Company shall not be party to such fraudulent practices of any third-party vendor. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with any third parties.

The Company keeps your information for as long as your account is active or as needed. However, we may keep certain information even after you close your account if it is necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce this agreement.

Our best endeavour shall be to support you and resolve all issues in the best of manner. Additional resources on information privacy, The Company reserves the right to amend the Privacy Policy at any time with or without notice.

Please check back frequently in the event of changes. Your use of The Site constitutes your agreement to this Privacy Policy.